We deliver to thousands of locations across Australia. Below you'll find a comprehensive list of our delivery zones and postcodes. Major areas include:- Sydney CBD and Inner City (2000-2020)- Eastern Suburbs (2021-2036)- Inner West (2037-2050)- North

<div data-offset-key="3ssfv-0-0">Use our postcode searcher to find out if we do&#xA0;<a href="https://providoor.com/pages/delivery-info" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">https://providoor.com/pages/delivery-info</a></div> We deliver to thousands of locations across Australia. Below you&apos;ll find a comprehensive list of our delivery zones and postcodes.<h1 id="metropolitan-areas">Metropolitan Areas</h1><h2 id="sydney-metro-2000-2234including-sydney-cbd-north-shore-eastern-suburbs-inner-west-western-sydney-south-sydney-and-surrounds">Sydney Metro (2000-2234) Including Sydney CBD, North Shore, Eastern Suburbs, Inner West, Western Sydney, South Sydney and surrounds.</h2>&#xA0;Major areas include: - Sydney CBD and Inner City (2000-2020) - Eastern Suburbs (2021-2036) - Inner West (2037-2050) - North Shore (2060-2080) - Northern Beaches (2085-2108) - Western Sydney (2145-2170) - South Sydney (2205-2234)<h2 id>&#xA0;</h2><h2 id="melbourne-metro-3000-3207including-melbourne-cbd-inner-suburbs-eastern-suburbs-western-suburbs-northern-suburbs-and-surrounds">Melbourne Metro (3000-3207) Including Melbourne CBD, Inner Suburbs, Eastern Suburbs, Western Suburbs, Northern Suburbs and surrounds.</h2>Major areas include: - Melbourne CBD and Inner City (3000-3051) - Inner East (3101-3151) - Eastern Suburbs (3152-3156) - South Eastern Suburbs (3165-3175) - Inner West (3011-3025) - Western Suburbs (3026-3038)<h2 id="-1">&#xA0;</h2><h2 id="brisbane-metro-4000-4179including-brisbane-cbd-inner-suburbs-northern-suburbs-southern-suburbs-and-surrounds">Brisbane Metro (4000-4179) Including Brisbane CBD, Inner Suburbs, Northern Suburbs, Southern Suburbs and surrounds.</h2>Key areas include: - Brisbane CBD and Inner City (4000-4006) - Inner North (4030-4053) - Inner South (4101-4109) - Eastern Suburbs (4150-4179) - Western Suburbs (4065-4075)&#xA0;<h2 id="gold-coast-4207-4228including-all-gold-coast-suburbs-from-yatala-to-coolangatta">Gold Coast (4207-4228) Including all Gold Coast suburbs from Yatala to Coolangatta.</h2><h2 id="sunshine-coast-4550-4575including-all-sunshine-coast-suburbs-from-caloundra-to-noosa">Sunshine Coast (4550-4575) Including all Sunshine Coast suburbs from Caloundra to Noosa.</h2><h1 id="regional-areas">Regional Areas</h1>New South Wales - Newcastle and Hunter Region (2280-2338) - Wollongong and Illawarra (2500-2534) - Central Coast (2250-2263) - Blue Mountains (2774-2786) - Port Macquarie (2444-2446) - Coffs Harbour (2450-2454) - Dubbo (2830-2831) - Orange (2800) - Bathurst (2795) - Forbes (2871) - Mudgee (2850) - Taree (2430) - Grafton (2460)Victoria - Geelong (3214-3220) - Ballarat (3350-3357) - Bendigo (3550-3556) - Gippsland Region (3840-3909)&#xA0;Queensland - Toowoomba (4350-4352) - Mackay (4740-4741) - Gladstone (4680) - Rockhampton (4700-4703) - Townsville (4810-4818)&#xA0;ACT - Canberra Metro (2600-2620)&#xA0;Important Notes: - Delivery timeframes may vary between metropolitan and regional areas - Some remote locations within these postcodes may have special delivery requirements - During peak periods or extreme weather events, delivery times may be affected - For exact delivery timeframes to your address, please enter your postcode at checkout&#xA0;Need Help? If you&apos;re unsure whether we deliver to your area: 1. Check your postcode against the lists above 2. Use our postcode checker at checkout

Delivery Zones - Where We Deliver in Australia

The night before delivery, you will receive an SMS to the phone number on file containing a tracking link. This link provides a delivery window and a map showing the location of your residence. After your order is delivered, you'll receive a follow-u

The night before delivery, you will receive an SMS to the phone number on file containing a tracking link. This link provides a delivery window and a map showing the location of your residence. After your order is delivered, you&apos;ll receive a follow-up message confirming delivery, and your tracking link will be updated with photos from the driver showing where your order has been placed. While our courier works to ensure accurate pinned locations, they can occasionally be slightly off. Please verify that the pinned location is on your property. If it&#x2019;s not, contact Providoor Customer Support. Please note: Providoor and our courier will never request additional information about your delivery via text. You will only receive two texts from us&#x2014;one with the tracking link and one confirming delivery. If you receive a text requesting additional information, it is not from us and may be from a scammer.

Order tracking

Once your order is placed, delivery dates cannot be brought forward but can be postponed. Please ensure you select a date and time that works for you. Important: Changes made less than 7 days before delivery may cause issues with our delivery partner

Once your order is placed, delivery dates cannot be brought forward but can be postponed. Please ensure you select a date and time that works for you.Important: Changes made less than 7 days before delivery may cause issues with our delivery partners. While we work hard to accommodate your needs, we aim to minimise last-minute changes to ensure smooth delivery operations.Please contact the below for further support&#xB7; Contact Form: Available on our website&#xB7; Chat Bot: Located in the bottom right corner of our website

Changing delivery dates

Yes, our delivery fee is a flat fee of $19 per order. Delivery is free for orders with a value $200 or above.

Yes, our delivery fee is a flat fee of $19 per order. Delivery is free for orders with a value $200 or above.

Is there a delivery fee?

Our 12am to 7am delivery time slot is a silent delivery. Even if requested, our drivers will not ring the doorbell, knock on doors, or alert you in any way when your order is delivered other than the delivered SMS. Overnight deliveries are not recomm

Our 12am to 7am delivery time slot is a silent delivery. Even if requested, our drivers will not ring the doorbell, knock on doors, or alert you in any way when your order is delivered other than the delivered SMS.&#xA0; Overnight deliveries are not recommended for apartments. If the driver cannot gain access to your building, the parcel will be left out by the front door or call box. Please note, most stolen packages happen during this time frame. If there is not a safe place to leave your parcel, please choose the day time delivery slot. *Providoor is not responsible for for any theft of parcels that may occur.

12am to 7am Delivery

Unfortunately, due to time constraints and parking limitations, our drivers cannot deliver to your door. If the driver can access the lobby, your order will be left there securely. If the lobby is not accessible, they'll place your order by the build

Unfortunately, due to time constraints and parking limitations, our drivers cannot deliver to your door. If the driver can access the lobby, your order will be left there securely. If the lobby is not accessible, they&apos;ll place your order by the building&apos;s buzzers instead.

Deliveries to apartments

Please provide all delivery instructions at checkout. These should include, but are not limited to:. · Gate codes. · Instructions for buzzing into an apartment. · A safe place to leave your order. · Any distinguishing features of your home. Instructi

Please provide all delivery instructions at checkout. These should include, but are not limited to:&#xB7; Gate codes&#xB7; Instructions for buzzing into an apartment&#xB7; A safe place to leave your order&#xB7; Any distinguishing features of your homeInstructions That Should Not Be Included:&#xB7; Your phone number with a note to call&#xB7; Notes requesting the parcel be dropped over a fence (this may damage the products)&#xB7; Requests to leave the parcel in the garage, backyard, or any location that is not the front of the houseDriver Guidelines:&#xB7; Drivers are not permitted to use their phones while driving and cannot call while en route. Use the SMS tracking link provided to monitor the status of your delivery.&#xB7; Drivers are not allowed to enter your home or access areas beyond the front of the property. All deliveries must be left at the front of the property.

Delivery instructions

All deliveries are carried out by our 3rd party delivery partner. The night before delivery a SMS message will be sent to the phone number on file with a tracking link and a smaller time window. Once delivery is completed, the same number will send a

All deliveries are carried out by our 3rd party delivery partner.The night before delivery a SMS message will be sent to the phone number on file with a tracking link and a smaller time window.&#xA0;Once delivery is completed, the same number will send a &apos;delivered&apos; message. The tracking link will have photos uploaded as to where the parcel is placed.&#xA0; It is up to you to make sure your phone number is correct to receive these messages.Providoor is not liable for orders once they have been delivered to the designated address. The purchaser must ensure that the address is accurate and that the delivery location is secure.

How does delivery work?

Unfortunately, we do not offer next day delivery. Our lead times are as follows:. NSW & ACT: minimum 2 business days. VIC & QLD: minimum 3 business days. *please note these are based on metro areas, and do not include unavailable delivery days.

Unfortunately, we do not offer next day delivery.&#xA0;Our lead times are as follows:NSW &amp; ACT: minimum 2 business daysVIC &amp; QLD: minimum 3 business days*please note these are based on metro areas, and do not include unavailable delivery days.

Do you offer next day delivery?

Unfortunately, orders cannot be canceled once they have been placed. However, if we're able to redirect your order or reschedule it for a later date, please let us know the new address or preferred date, and we'll do our best to accommodate your requ

Unfortunately, orders cannot be canceled once they have been placed. However, if we&apos;re able to redirect your order or reschedule it for a later date, please let us know the new address or preferred date, and we&apos;ll do our best to accommodate your request.

Can I cancel my order after placing it?

Delivery Partner Guidelines<h3 id="1-customer-instructions">1. Customer Instructions</h3><ul><li>Customers must provide clear and concise delivery instructions, including a safe drop zone that does not require contact.</li></ul><h3 id="2-safe-drop-zones-must-be">2. Safe Drop Zones Must Be:</h3><ul><li>Well-lit and easily accessible.</li><li>Free from obstructions.</li><li>Free of loose animals (drivers will not enter if dogs are present).</li></ul><h3 id="3-rural-deliveries">3. Rural Deliveries</h3><ul><li>Drivers use discretion for unpaved, steep, long, or dimly lit driveways.</li><li>If the house is not visible from the road, the parcel will be left at the safest roadside spot.</li></ul><h3 id="4-customer-contact">4. Customer Contact</h3><ul><li>Customer contact is not guaranteed, especially for night-time deliveries.</li><li>Customers should rely on automated SMS notifications instead of expecting a call from the driver.</li></ul><h3 id="5-business-deliveries">5. Business Deliveries</h3><ul><li>Should be scheduled during daytime for better access.</li><li>Ensure the business name is in a separate field from the address.</li></ul><h3 id="6-default-drop-spots">6. Default Drop Spots</h3><ul><li>Front door is the default delivery spot.</li><li>Alternative locations can be accommodated but remain at the driver&#x2019;s discretion.</li></ul><h3 id="7-overnight-deliveries">7. Overnight Deliveries</h3><ul><li>Homes/Townhouses: Delivered to the front/unit door (not back doors).</li><li>Apartments: If accessible, delivered to the unit door; if secure, left under the intercom.</li></ul><h3 id="8-daytime-deliveries">8. Daytime Deliveries</h3><ul><li>Drivers will attempt to buzz once.</li><li>Apartments: If accessible, delivered to unit door; otherwise, left under the intercom.</li></ul><h3 id="9-driver-limitations">9. Driver Limitations</h3><ul><li>Drivers will not enter properties, open garage doors, or place items inside.</li><li>Drivers will not open boxes or remove items.</li><li>Items will not be dropped over fences, especially high or solid fences.</li></ul><ol><li>Delivery windows</li></ol><ul><li>Delivery times are not guaranteed; tracking details will be provided 24 hours before delivery.</li><li>Deliveries can occur at any time within the selected delivery window, and specific times cannot be requested. It is the customer&#x2019;s responsibility to ensure they can receive their delivery.</li><li>Tracking times may change within the selected delivery window</li></ul>

Delivery & Cancellations