All articles

Gift Cards and Gift Orders

What happened to my old Providoor voucher?

Your voucher belongs to the original Providoor, which is no longer in operation. The new Providoor operates under different ownership and is not responsible for honoring these vouchers. We appreciate your understanding and look forward to providing y

I want to send a gift, but not a gift card.

No worries! You are more than welcome to send a surprise box of our products! Just keep a few things in mind when choosing this option:. 1. Do we deliver to the recipients residence?. 2. Do you know the recipients likes/dislikes?. 3. Do you know the

My gift card is not working.

If your gift card isn't being accepted at checkout, please fill out our contact form here and include all of the voucher details (voucher number, and expiration date).

I only have a gift card, do I have to select a postcode and delivery date?

This step is mandatory. The postcode, delivery date, and time slot does not affect the gift card. Providoor E-Gift Cards will be emailed to you immediately after purchase, regardless of these selections.

How can I buy a gift card?

Before purchasing a gift card, please click here to check if we deliver to your recipient's suburb!. You can find our gift cards by visiting our homepage and selecting 'Gift Cards' from the main header, or by clicking here. Sending to the Recipient:.