Refund requestsUpdated 3 months ago
If you need to request a refund, please contact our Customer Support team with the following information:
· Your name
· Order number
· A detailed description of the issue with your order
· Photographic evidence
We also recommend reviewing our FAQs page for details about specific circumstances related to refund requests.
How to Contact Us:
· Contact Form: Available on our website
· Chat Bot: Located in the bottom right corner of our website
Important Notes:
· Double-check your delivery address before placing an order. Refunds cannot be provided for items sent to an incorrectly entered address.
· Refunds will not be issued for missed code applications at checkout or unclaimed discounts. Please ensure all details are correct before submitting your order.
All refunds will be credited to your customer account.