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<p><span data-sheets-root="1" style="font-size: 12pt;">Make sure to never put thawed from frozen dishes back into the freezer. Additionally, meals can only ever be heated once after being frozen.</span></p>

Make sure to never put thawed from frozen dishes back into the freezer. Additionally, meals can only ever be heated once after being frozen.

Can I refreeze the meals after defrosting?

My Order

Why frozen?

Dietary Information

Do you offer a subscription service?

Who are we?

What is Providoor?

Our Menu & Meals

Can I add or change items in my order after placing it?

Applying discount codes and gift cards

Are additional discounts applicable on bundled products?

How do I pay?

How do I order?

Ordering and Payments

Delivery Zones - Where We Deliver In Australia

Order tracking

Changing delivery dates

Is there a delivery fee?

12am to 7am Delivery

Deliveries to apartments

Delivery instructions

How does delivery work?

Do you offer next day delivery?

Can I cancel my order after placing it?

Delivery & Cancellations

What happened to my old Providoor voucher?

I want to send a gift, but not a gift card.

My gift card is not working.

I only have a gift card, do I have to select a postcode and delivery date?

How can I buy a gift card?

Gift Cards and Gift Orders

Recycling the packaging.

Refund requests

I do not like my meal

Damaged packaging

Incorrect item(s)

Missing item(s)

Do I have to be at home when my order arrives?

How to prepare and heat the meals?

How should I store the products?

What is the program?

Can anyone in Australia use this code?

Delivery Areas

NSW P&C Affiliate Program

Can I refreeze the meals after defrosting?Updated 6 months ago